Here you will find everything you need to know about your delivery and any changes.

How long does it take for the delivery to take place?

The delivery time for semaglutide varies depending on several factors, including your location and the delivery method you have chosen. Typically, standard domestic delivery takes around 2-5 working days. Please note that these timeframes are only estimates and may vary depending on various circumstances such as holidays or delivery problems. We recommend that you check your order status regularly to get the latest information on your delivery.

Is the package traceable?

Yes, the package is traceable. When we ship your order, you will have the option to contact us for a tracking number. By filling in the number at Postnord you can follow your parcel's progress and see updates on its location and delivery status. If you have any questions about tracking your parcel, please contact our customer service and we will be happy to help you.

What can I do if my parcel is damaged when I receive it?

If your package is damaged when you receive it, we recommend that you contact us immediately. You can send us a picture of the damaged package and products, and describe the damage in detail. We will investigate the matter and, if necessary, arrange a replacement or solution for you. Your satisfaction is important to us and we will do our best to rectify the situation as quickly as possible.