With a simple click, you can find answers to the most common questions.
Here you will find answers to any questions you may have about your order.
How can I know if my order has been confirmed after I have just placed it on the website?
Is it possible to pre-order a product that is sold out?
Is it possible to change an already placed order?
Here you will find all the necessary information regarding your delivery.
How long does it take for the delivery to take place?
Is the package traceable?
What can I do if my parcel is damaged when I receive it?
On this page you will find answers to any questions you may have about returns and complaints.
Can I return a product that I am not satisfied with?
When and how do I get my money back in case of a complaint?